Redefining Premium
Infrastructure Services
Developing smart solutions in-house and adopting the latest speed and security technologies is our passion.
Hosting
CO LOCATION SERVICES
Building Reliable Communication Bridges
To Your Digital World!
Empowering Connectivity, Ensuring Reliability of Your Data, with our high end Data Center.
Software as Service hosting
Pick your resources and we got you. With competitive pricing, highly secured environment and high availability reputation, we offer the best services in the region.
Call Center Hosting Services
Skip the hustles of bringing SIP links to your office, let us host your PBX and connect you with multiple SIP options to provide instant seamless reliable access from anywhere.
More on Co-Location Services
Co-Location
Skip the troubles of investing in Hardware purchases and maintenance, just host it affordably.
Cloud Computing
Our software as a service method has proven to be extremely reliable and affordable. ERP's, Call Centers, etc. all benefit from this.
Storage Services
Storage solutions range From purchasing storage appliances to cloud based storage.
Managed Hosting
In companion to product as service, managed hosting gives you peace of mind as we handle all the administration of your resources.
VPS Hosting
Light weight use for SME may find VPS very useful, whether its emails, website or else, come lets talk your requirements.
Virtualization Services
We have that custom VM you are looking for, reach us for more details.
VOIP, SIP AND PBX
CALL CENTER SOLUTION
Software PBX
Host Anywhere
CRM Integrations
Cost Effective
Omni Channel Communication Tool
3CX Call Center solution
3CX is a powerful, all-in-one business phone system and contact center solution crafted for companies with 25+ users. Manage it on-premise, in your private cloud, or hosted – all for one flat annual rate. No per-user costs, no data uploads to third parties – just secure, confidential calling under your control.
We are the top 3CX partner in Tanzania offering services for over 7 years.
IT Equipments
We Supply a range of IT Hardware and Solutions
Computing & Servers
Storage Solutions
Networking Devices
IT Hardware
Backup Solutions
Your Questions Answered
We care about our client's satisfaction. We try to answer the most common questions but always reach out for further clarifications.
-
What do i need to open a Call Center?
Basic requirements involve a PBX, Computing in a form of a server or just a Virtual Machine, a SIP Trunk and a good internet connection. Further requirements can be a private IP address but for a full list and evaluation, you will need our profession to talk to you and do a survey.
-
How long does it take to make my Call Center operational?
Provided you have all the necessary requirements, you can have your call center live by 10 working days.
-
How do i get support of my Call Center?
ICTPACK is an official 3CX Partner in Tanzania with wide range of experience working with major MNO in the country. Working with us have never been safer.
-
Do you supply IT equipments?
We do supply IT equipment's but only in bulk. Products range from Servers, Network devices, IP Phones and more related.